Advertising agencies are furious with Google Account Managers about calling clients directly without checking with the agencies first.
Google Account Managers
Online stories of Google Ads account managers threatening to call clients directly even though they aren’t allowed to are multiplying. This week, Marketing Labs CEO Matt Janaway posted a LinkedIn story about his experience.
According to the claims, Google representatives have threatened to contact clients personally if agencies don’t reply to emails from Google Ads account managers.
The Google Ads account managers have been known to phone clients and request that they stop using their agencies.